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SitScape’s award winning software for smarter Digital Operations Center will be displayed May 2-6, 2016 at Interop Las Vegas. The SitScape software solution offers “Real-time Business Visibility At-a-Glance” based on its unique capabilities to bring real-time Data Correlation, Monitoring, Collaboration, Analytics and Process Automation together in a graphical User Defined Operating Picture (UDOP) for rapid […]

Barco and SitScape have teamed up and showcased Barco’s groundbreaking OpSpace technology, supported by side-by-side live demonstration of SitScape’s Smarter Digital Ops Center and Operational Analytics Software at Wall Street, NYC for two days March 9-10, 2016.

Barco is a billion dollar public company listed on Euronext Brussels with advanced display technologies. By leveraging Barco’s maturity […]

In today’s business, incident management has always been related to company’s structure for helping internal and external customers. How to handle service tickets? What is the service level on first tier IT problems? Who is “the person” responsible for documenting all of the problems, potential solutions and final outcomes? In a smaller company, we had “the guy”. With a few key strokes he could figure out and fix some of the most complex IT problems. He really didn’t write a lot down like software configurations or passwords. As one could imagine, this became a problem as the customers grew and needed help from more than one person. We started writing things down, keeping logs, tracking passwords on a whiteboard etc.