Most organizations today have tons of office documents such as Microsoft Word, PowerPoint,
Excel, and PDF documents. Many of them have deployed document management systems or have put
those documents on shared drives. Those are effective solutions to address some key challenges
such as sharing, version control and collaboration in a group environment, but those solutions
are mainly targeted to work better for internal document management or sharing.
On the other hand, they are not effective tools for marketing and sales team to share/present
their documents to their prospects or customers. This is because those document management or sharing
system only present documents as folders and links/attachments, requiring end-users to click each
folder or link one-by-one, which opens each document in an external application (such as Microsoft
Office or Adobe Reader); this switches the user's context and application. This is not a smooth
experience and requires extra efforts for the end-users to glance through all the contents.
All those interruptions cause the audience to reduce their engagement with the published content.
This lose of user engagement is especially devastating in marketing and sales scenarios
where the recipients’ first impression of the sales/marketing pitch is critically important
in affecting the success of potential deals.
The other alternative is sending your prospects emails with attachments. However, it is very
common that the recipients will not open the attachments since it requires the extra
effort opening each attachment one-by-one. Even if the audience opens one
of the documents, the publisher/sender has no way of knowing whether the attachments were
actually opened, when they were opened, or for how long. Thus you have no
way of knowing how the audience engaged with the content. Another major drawback of sending
emails with attachments is that whenever you have a new version of the same document, you need to
send it again; an annoyance that can potentially jeopardizing the relationship with the prospective clients.
There are actually three core challenges facing the publishing of documents to less motivated
audience (such as in marketing and sales scenarios):
1. How to visually engage with the
audience while minimizing their effort yet delivering the most information to them quickly and with fast response time.
2. How to track and report the audiences'
detailed interactions with the documents you pushed to them, such as opening document, which pages
they read, for how long, in what sequence, with which operations (flipping pages, full-screen
view, printing, downloading etc)., in order to gain valuable insight into your audience.
3. How to manage the digital rights of
individual document. In many cases, the publisher may want to control the recipients’ rights
to download the document, rights to print the document, etc. It is important to have the right level
of granularity on the control.
Current approaches, such as sending emails with document attachments or web links to a document
management system, all face the challenges described above. They do not effectively attract
and engage with audiences, which ultimately leads to reduced marketing and sales efficiency
which leads to lost revenue. A better solution is needed.

With SitScape's Visual Document Publishing solution, business users can pick any document they
would like to publish and the software will convert it into a visual, re-usable Web-browser-friendly
embedded object automatically. Multiple document objects can be combined into a single "document
dashboard page". Furthermore, any number of document dashboard pages can be easily bundled together
to be published to various targeted audiences. Together, it is very easy for publishers to
package and publish selected contents to their targeted audiences. With its visual, at-a-glance nature,
the audience can easily browse through a large number of documents very quickly with at least an order of magnitude
of improvement in efficiency. Together, it address challenge #1 listed above very well.
Meanwhile, the publisher of the content can apply fine-grained Digital Rights Control for each document
for each targeted audience. With document links or attachments, giving others read-access is equivalent
of giving away the original raw digital assets. With SitScape, publishers no longer need to worry about
the rights of their digital assets because they now have better control.
Finally, SitScape software provides tracking and analytical reporting. It tracks user-document interactions
behind scene in real-time, sending out alerts of key actions, and generating various reports and
analytics that provide significant insight. This addresses the other key challenges list above.
While powerful yet extremely easy to use for the marketing and sales professional, the same
solution can be applied to various other document heavy business processes such as project
management, member communications, education, book publishing, professional newsletters, proposals sharing etc.
| Revenue generation |
Significant enhancement of audiences' engagement with marketing/sales messaging,
and increased sales conversion ratio, leading to better revenue opportunities.
|
| Business intelligence |
Gain fine-grained insights into how your audience engages with your content and messages, which is not
possible with any other software. |
| Digital rights management |
Fine-grained Digital Rights Managements at the document level and which can be audience-specific.
|
| Ease-of-Use |
100% browser-based. Average business users can learn to use it in five minutes.
|
| Flexibility |
Very flexible with the ability to aggregate documents into visual pages and then group them into
bundles - all with just a few mouse clicks.
|
| Requires no IT or infrastructure change |
Zero system integration work, zero programming, and no need to install extra
hardware or software.
|
| Accessibility |
As a 100% Web Browser based solution without the need to install any extra
software such as Microsoft Office, it is easily accessible from any PC or
selected smart mobile device.
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