and Travel Services (Reston Limousine) is the largest limousine and shuttle
service in the Great Washington DC area, the largest luxury transportation service in Virginia,
and among the Top-10 in North America.
As a rapid growing company, Reston Limousine feels the pressure of managing growth, including the high demand of
viewing various operational and financial information in real-time basis by various people in the company.
Reston Limousine has been using a third party scheduling, dispatching, and accounting application called Livery Coach
Software. While Livery Coach is a great tool for detailed tracking and management of vehicle, ordering,
customer, and dispatching, it lacks flexible and comprehensive dashboarding, reporting, and presentation
features. Reston Limousine's management team, lead by General Manager Tony Simon, was looking for a software
solution that is easy to use, flexible, and powerful to help their management team and operational team
quickly view key financial and operational metrics at-a-glance without any IT support.
The management team wanted to gain visibility into their business on a real-time basis, hold
their line-of-business managers accountable in real-time, and gain a competitive advantage.
They talked to various software vendors and system integrators, but none of them could meet
their requirements for ease-of-use, time-to-market, flexibility, cost, and functionality.
After extensive research of the various alternatives on the market, Reston Limousine decided to deploy
SitScape's Situational Dashboard Software to address their challenges. With SitScape's
Web-based situational software, each manager and operational staff member can drag and drop to
pick key reports and assemble them into personalized dashboard/portal pages in minutes
and monitor important and relevant metrics at-a-glance. They can even access their information
with a Web browser when they are remote, such as when at home or on the road. The team learned how
to use it in just 5 minutes and started to use it as part of their business process right away.
Within days of deploying SitScape's software solution, Reston Limousine has experienced
significant improvement of their business. Tony Simon, Reston Limousine's General Manager
sent SitScape his testimony as below:
SitScape's software drastically improved our management and operational teams' visibility into our business.
Key metrics are now available to us at-a-glance, it is amazing!